Zoom and ServiceNow Announce Strategic Integration to Elevate Customer and Employee Experiences

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer engagements LAS VEGAS, May 07, 2025 (GLOBE NEWSWIRE) — Zoom Communications Inc. (NASDAQ: ZM) and ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced plans to integrate Zoom CX with ServiceNow CRM and IT Service Management (ITSM). The integration, announced as part of Knowledge 2025, ServiceNow’s annual customer and partner event, will deliver a turnkey, AI-first solution for customer service and IT support in the contact center. “This integration unites

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Abu Dhabi to Host Landmark 25th IUHPE World Conference on Health Promotion

Abu Dhabi: Abu Dhabi is set to host the 25th IUHPE World Conference on Health Promotion from May 13-16, 2025, marking the first time the global gathering will be held in the Middle East. Co-hosted by the International Union for Health Promotion and Education (IUHPE) and the Abu Dhabi Public Health Centre (ADPHC), the conference will take place at the Abu Dhabi National Exhibition Centre (ADNEC). It will convene more than 2,000 global leaders, including health professionals, researchers, educators, policymakers, and community advocates from across the world. According to Emirates News Agency, the event, themed ‘Settings for Planetary Health and

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Bio Korea 2025 Kicks Off in Seoul to Explore Future of Biohealth Industry

Seoul: Bio Korea 2025, the Republic of Korea’s largest trade fair for the health and pharmaceutical industries, opened on Wednesday in Seoul, bringing together around 750 companies from across the globe to showcase the latest technological innovations and trends in the bio sector. According to Emirates News Agency, now in its 20th year, the three-day annual exhibition is being held under the theme, ‘Innovation and Cooperation, Shaping the Future Together,’ as stated by the organisers. Approximately 30,000 visitors are expected to attend the event, which features 429 booths operated by 323 companies from around the world, according to Yonhap News

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Sheikh Zayed Grand Mosque Centre Hosts Cultural Workshops for Abu Dhabi Students

Abu Dhabi: The Sheikh Zayed Grand Mosque Centre recently organized two cultural workshops at its Mosque Library, attended by 39 students from various schools across the Emirate of Abu Dhabi. These workshops, held in collaboration with the Ministry of Education, are part of a four-session series scheduled throughout April and May 2025. According to Emirates News Agency, the workshops are part of the ‘Al Shabab Al Banie’ program, which focuses on youth and younger generations, whom the late Founding Father of the UAE considered the true wealth of the nation. The program aims to enrich intellectual and cultural awareness among

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Ajman Municipality and ISESCO Forge Partnership to Boost Development Efforts

Ajman: Ajman Municipality and Planning Department signed a memorandum of understanding (MoU) with the Islamic World Educational, Scientific and Cultural Organisation (ICESCO) to enhance collaboration and support mutual goals. According to Emirates News Agency, the agreement aims to achieve effective participation in joint initiatives, particularly in projects that improve air quality and promote sustainable development within Ajman. The memorandum was signed by Abdul Rahman Mohammed Al Nuaimi, the Director General of the department, and Salem Omar Salem, the Regional Director of ICESCO in Sharjah, with officials from both sides present. The MoU outlines a framework for cooperation in research and

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Winners of 24th Arab Media Award Finalised by Board of Directors

Dubai: The Board of Directors of the Arab Media Award (AMA), chaired by Mona Ghanem Al Marri, has concluded the selection of winners for the 24th edition of the award. The meeting, held virtually, involved discussions on the evaluation and screening phases, which adhered to a comprehensive set of criteria to ensure fairness and transparency. The award experienced strong competition among media institutions, journalists, and writers from the Arab world. According to Emirates News Agency, Mona Ghanem Al Marri expressed her appreciation to the board members and contributors for successfully completing the award’s various stages, culminating in the selection of

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Innovations Unveiled at Airport Show to Accelerate Digital Transformation

Dubai: The 24th edition of the Airport Show served as a platform to unveil and introduce cutting-edge technologies and services aimed at expediting digital transformation and operational innovation. These advancements are reshaping airport management and enhancing safety and passenger experience. According to Emirates News Agency, the event saw participation from exhibitors and aviation experts from over 30 countries. Key enablers such as artificial intelligence, digital identity solutions, and predictive control technologies were highlighted for their role in equipping airports to meet rising air travel demand and develop smarter, future-ready infrastructure. Smiths Detection presented its advanced Hi-Scan 6040 CTiX Model-S computed

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Bangladeshi Chief Adviser Receives UAE Minister of Tolerance and Coexistence in Dhaka

Dhaka: Professor Muhammad Yunus, Chief Adviser of the interim government of the People’s Republic of Bangladesh, received Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence, at the State Guest House “Jamuna Palace” in the capital, Dhaka, as part of his official visit to Bangladesh. According to Emirates News Agency, during the meeting, Sheikh Nahyan conveyed the greetings of President His Highness Sheikh Mohamed bin Zayed Al Nahyan to the Chief Adviser. The two sides exchanged views on a number of issues of mutual concern, particularly the enhancement of cooperation in all areas of shared interest, especially in

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