Zoom recognized as a leader in Unified-Communications-As-A-Service platforms by leading global research firm
The report declares Zoom as a leader with above-average customer feedback among UCaaS platforms SAN JOSE, Calif., July 14, 2025 (GLOBE NEWSWIRE) — Zoom Communications, Inc. (NASDAQ: ZM) today announced its recognition as a “leader” with above-average customer feedback among UCaaS platforms by Forrester, a leading global research and continuous guidance firm, in The Forrester Wave(): Unified-Communications-As-A-Service Platforms, Q3 2025 report. Platform capabilities The Forrester report states: “Zoom’s strengths come from its meetings experience, work persistence, and reliability. In meetings, Zoom has a well-integrated (and useful) AI companion and flexible video layout support. Work persistence is enhanced through tightly coupled