Mina: The healthcare system provides pilgrims with a comprehensive range of services throughout their Hajj journey. This begins with the Ministry of Health’s call center (937), which offers medical advice to pilgrims.
The Saudi Red Crescent Authority (SRCA) provides emergency ambulance services to sick pilgrims and transports them to hospitals and health centers for immediate medical care.
Additionally, the Saudi Food and Drug Authority (SFDA) monitors food and drugs, while the Public Health Authority (Weqaya) assesses public health risks in the field.
Medical supplies for health facilities are secured through the National Company for Unified Procurement of Medicines, Devices, and Medical Supplies (NUPCO).
The health and safety of the pilgrims of the Grand Mosque are of great importance to the Kingdom of Saudi Arabia. According to a well-established health plan, the healthcare system involves hospitals, medical centers, mobile clinics, smart applications, ambulance services, and laboratories. This inc
ludes human cadres, hospitals, health centers, and mobile clinics in Makkah, Madinah, and other Holy Sites. The system aims to provide the best healthcare for pilgrims during the Hajj season, with the number of beneficiaries of medical services exceeding 142,000 pilgrims.
The healthcare system encompasses over 35,000 medical and administrative staff and over 5,500 volunteers, who provide immediate and excellent healthcare to pilgrims around the clock. There are 183 hospitals and health centers and six mobile clinics equipped with the latest medical technologies. The facilities include over 6,400 beds, including intensive-care and emergency beds, and beds dedicated to sunstroke and heat stress conditions.
The health system has incorporated modern technologies to provide medical services to pilgrims. This includes the Seha Virtual Hospital and its virtual clinics, which offer remote healthcare services using cutting-edge technologies. The “Sehhaty” application on smartphones provides advisory and medical in
formation. Additionally, the 937 call center has a group of consultants and healthcare practitioners who offer pilgrims urgent medical advice in seven languages.
Source: Saudi Press Agency