Dubai: Dubai Municipality and Dubai Courts have signed a cooperation agreement to establish the Citizens' Home Construction Dispute Resolution Center at Al Manara Center, which is affiliated with Dubai Municipality. The agreement aims to strengthen the legal and regulatory framework for housing projects, while delivering integrated government services that enhance quality of life and address citizens' needs with speed and efficiency.
According to Emirates News Agency, the new center will resolve disputes arising from home construction contracts between citizens and contractors, creating a supportive legal environment that promotes family and social stability, ensures project sustainability, and safeguards the rights of all stakeholders. The initiative reflects the commitment of both entities to institutional integration and the delivery of holistic services that increase customer satisfaction and reinforce public trust in government systems.
Marwan Ahmed bin Ghalita, Director-General of Dubai Municipality, remarked on the significance of this collaboration, stating that it marks an important step in strengthening Dubai's housing ecosystem and ensuring its sustainability. He emphasized that the center will regulate relationships between citizens, contractors, and consultants, helping to achieve the highest standards of family comfort and stability. This initiative aligns with Dubai Municipality's commitment to realizing the vision of providing citizens with a dignified and facilitated life, while reinforcing institutional cooperation to deliver comprehensive services that enrich quality of life and support sustainable development.
Prof. Saif Ghanem Al Suwaidi, Director-General of Dubai Courts, highlighted the strategic importance of the Citizens' Home Construction Dispute Resolution Center in developing legal services related to housing projects. He noted that the center reflects Dubai Courts' commitment to enhancing judicial efficiency and providing innovative solutions that deliver justice swiftly. The center, in collaboration with Dubai Municipality, is expected to reduce litigation time, ease the burden on courts, and accelerate access to fair solutions that safeguard the interests of all parties.
Dubai Municipality will provide technical and logistical support to ensure smooth operations, including engineering expertise to assist judicial services and reduce litigation timelines. Meanwhile, Dubai Courts will establish and operate the center according to the highest judicial and administrative standards, ensuring efficient dispute resolution and the adoption of innovative solutions that enhance citizen satisfaction.
Al Manara Center has been selected as the hub for the new center due to its central location, which makes court services easily accessible to the widest number of citizens. The center will also provide a unique experience by hosting services from both local and federal government entities under one roof. This cooperation contributes to Dubai's vision of delivering innovative services that enhance customer happiness and meet citizens' needs with agility and efficiency.