India sets up helpline in Arabic for tourists, visitors


NEW DELHI: India’s Ministry of Tourism has set up an information helpline in Arabic to help tourists from Arabic-speaking countries and to offer them assistance if they are in distress while travelling within India.

This was stated by the Minister for Tourism and Culture, Gajendra Singh Shekhawat in the lower House of India’s Parliament, the Lok Sabha yesterday.

The toll-free helpline 1800111363 will also ‘provide support and designated services for tourists and other visitors in terms of information relating to travel in India’, the Minister said.

Such information and help will also be provided on short code 1363 in 12 foreign (non-Indian) languages, including Arabic. Among Indian languages, assistance will be available in Hindi. English, which is widely used in India, is among the foreign languages in which information is available.

Short codes are numbers shorter than telephone numbers for addressing multimedia messages (MMS) and short messages (SMS) in the systems of mobile network operators.

‘With e
fforts by the Ministry of Tourism, 15 state governments and union territory administrations have deployed special tourist police to help tourists,’ Shekhawat said.

He hoped visitors to India from abroad would find it easier and more enjoyable to travel in India by availing of these facilities whenever in need.

Source: Emirates News Agency