Abu dhabi: Sheikh Nahyan bin Mubarak Al Nahyan, Minister of Tolerance and Coexistence, inaugurated the sixth edition of the Golden Initiative 'Star of Excellence in Patient Experience' Awards, organised by the Arab Hospitals Federation in Abu Dhabi on 17th September. The ceremony honoured healthcare institutions that place the human experience as a strategic priority, offering innovative and sustainable models that enhance patient satisfaction and improve health outcomes.
According to Emirates News Agency, the event was attended by Khalaf Hilal Al Mazrouei, Director-General of Institutional Empowerment and Social Services at the Department of Health - Abu Dhabi; MP Fady Alame, President of the Arab Hospitals Federation; along with a gathering of decision-makers, policymakers, representatives of regional health organisations, and senior executives from healthcare institutions across 12 Arab countries.
In his keynote address, Sheikh Nahyan bin Mubarak greeted the winning hospitals and healthcare leaders, expressing his delight to be present at the ceremony. He extended his gratitude to the Arab Hospitals Federation for its commitment to advancing healthcare excellence across the region and emphasised the shared aspirations to improve health and quality of life in the Arab world.
Sheikh Nahyan also welcomed representatives of the Beryl Institute, acknowledging its global reputation and contribution to the Golden Excellence Award. He highlighted the UAE's commitment to healthcare excellence under the leadership of President His Highness Sheikh Mohamed bin Zayed Al Nahyan.
The ceremony concluded with the presentation of certificates for the sixth edition of the Golden Initiative, launched in partnership with the US-based Beryl Institute and supported by PureHealth. The initiative emphasises patient experience in healthcare transformation, with participation from 267 healthcare institutions across 12 Arab countries. A total of 39 institutions from eight countries were recognised, with the UAE receiving a significant share of the awards.
Outstanding healthcare institutions and personalities were honoured for their contributions to advancing patient experience and quality of care. Participants affirmed that the sixth edition represents a leap in redefining healthcare excellence, recognising institutions committed to compassion and purpose and building a future where every patient feels respected and valued.
On the event's sidelines, a delegation from the Executive Council of the Arab Hospitals Federation visited Sheikh Nahyan bin Mubarak Al Nahyan to express gratitude for his patronage and support of the initiative. They praised his embodiment of values such as tolerance, generosity, and compassion, which the Arab Hospitals Federation aims to instill through its initiative focused on patient-centered healthcare transformation.