Abu dhabi: Ras Al Khaimah Department of Economic Development (RAK DED) completed 25,622 electronic transactions in the first half of 2026, achieving a 100 percent completion rate through digital channels and a customer satisfaction rate of 96 percent.

According to Emirates News Agency, the department issued 2,465 commercial permits across various categories during the period, reflecting the growing use of its digital services by businesses and investors. RAK DED offers more than 47 electronic services covering business licensing, commercial permits, and regulatory services. This allows customers to complete transactions remotely around the clock without visiting service centers.

Aisha Obaid Al Ayyan, Acting Director of the Commercial Affairs Department, highlighted that the department provides over 47 electronic services. These services enable customers to complete their transactions easily and quickly from anywhere, enhancing the quality of government services and improving the overall customer experience.

Al Ayyan noted that the 100 percent digital completion rate reflected the success of the department's digital transformation strategy and the efficiency of its smart systems. The 96 percent customer satisfaction rate further underscored the quality of its services. She added that issuing 2,465 commercial permits during the first six months of the year demonstrated the continued dynamism of the emirate's business community and the role of digital services in streamlining procedures and accelerating permit issuance.